Shipping Policy
Orders are typically processed within 1–3 business days.
Jeluka LLC currently ships within the United States using standard shipping.
Shipping is a flat rate of $5 per order.
Estimated delivery time is 3–7 business days depending on the destination and carrier processing times.
You will receive a confirmation email once your order has shipped.
Jeluka LLC is not responsible for delays caused by the shipping carrier or incorrect shipping information provided at checkout.
If you have questions about your order, please contact:
Lost or Stolen Packages
Jeluka LLC is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If your tracking information shows that your package was delivered but you did not receive it, please contact the shipping carrier directly to file a claim. Customers may also contact us at brandy@jelukallc.com and we will do our best to assist.